Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received a blunder from your local shipping service and might like to end your order, first check your email and/or spam filter this means you clicked upon the correct shipping address and/or LINK. Once this offers been done, in case you are still thinking about continuing, basically reply to the email with the details of your request and you may greatly appreciate virtually any assistance you may possibly offer. For technological issues, you may need to get in touch with customer support via their own contact number: (Toll Free). Alternatively, if you have any other questions, you could send us a great email and we all will try our best to be able to assist you.
Your package deal will arrive at your own door within more effective to ten operating days. Take note that will shipping times might vary from one courier company to be able to another. Therefore, it is, always preferable to buy with a reliable company. To assist ensure your bundle arrives safely, we always advise of which you sign your parcel’s “Thanks For Sending” section when it arrives. Your nearby delivery services are required to plainly display this personal confirmation on almost all sent items, which includes Element Vape items.
When your parcel is here at your door, you need to collect it as soon because possible. This is normally done simply by completing a self-addressed, stamped envelope along with your return tackle and tracking number. Upon Element Vape arrival, keep your unit is completely charged and well prepared to start using that immediately. Tend not to hold out for your Aspect Vape product in order to warm up; that cannot be stressed enough, particularly in the case of rechargeable batteries.
As outlined in the above section, when shipping to be able to UK residents, shipping will be facilitated by simply certainly one of our across the country network of courier companies, such as DPD, FED FORMER MATE or UPS — but please permit for additional charges to be taken into consideration any time placing your order. Customers located within the Republic of eire are not authorized to get online. In most cases, customers located within the Republic of Ireland will be struggling to purchase the item with the use of credit cards or debit cards. All of us are currently experiencing some issues along with credit card fraud in The european countries and certain cases, payments made applying these methods might be declined or reversed. In inclusion, all deliveries in order to EU customers might be controlled by taxes and import responsibilities.
When shipping internationally, make sure you note that traditions procedures are really time-consuming and frequently require the help of a great independent customs dealer. In the situation of an imported product, delivery occasions will be based mostly on your courier’s international delivery services and transit times may greatly exceed our internal delivery estimates. If you are uncertain of expected transit times, please contact us immediately. Global orders will generally arrive within three to five business days following payment has recently been received.
For those questions concerning this matter, please note that all questions should be directed towards our corporate headquarters. Should a person need to create changes or inquire concerning our services inside general, you may do so in anytime during company hours, Monday through Friday, except Weekend, Wednesday, and Thurs. Should you have any other concerns, you can both contact our customer service team or perhaps one of our sales representatives on the main office. In case you prefer to location your order online, you are pleasant to visit internet site and follow typically the simple instructions supplied. All billing in addition to ordering information will be provided from the click regarding a button.
As usually, we strongly recommend that all requests be paid regarding in full before shipping and delivery or delivery associated with products. Any changes to shipping or perhaps delivery policies will probably be clearly indicated after receipt of payment. In the event of a problem in any item, please contact us all right away to get a return or replacement. As long as your satisfaction is usually our number one priority, we will work together with you to make positive that you have got the best digital products available.